ShopHairWigs Reviews

This company is a total scam. I just ordered wigs from this company that were NEVER received. I tried to contact them and had a very hard time contacting them. When I tried to contact FedEx with the tracking number they claim to have provided saying the items were shipped they just copy and pasted the FedEx number in the email. I told them I never received the product and they said it was not their problem. PayPal would not do anything on this claim and denied a refund so now I am out of almost $100 and have contacted my credit card company. DO NOT PURCHASE FROM THIS COMPANY. They are a scam!

Actually I give them 0 stars. They sale wigs that are nothing like the picture. It is a scam. Check the shipping address because they have multiple websites. If you wish to return a wig and they say ship to 1829 stanley st northbrook, il RUN. Don't purchase from any site that has that address as the return place. I purchased a wig that was absolutely nothing like the picture. I asked them if I could return it and they said yes. I sent it and paid for shipping and they sent it right back to me and said they couldn't accept it because the original packaging was messed up. So I actually lost more money. I WILL NEVER DO BUSINESS WITH ANY COMPANY WITH THAT ADDRESS EVER AGAIN. Shophairwigs, ebonyonline, all of them are the same. There's a reason why they don't show you all the images in all colors of the wig. Do yourself a favor and just save money for a real one because these people are scammers.

Do not be lured in by the low prices or seemingly availability of items. They'll take your money, make you believe your items are coming then send you an email saying items are unavailable. I've been waiting FOUR WEEKS for 2 lace wigs. Four emails later, no response and no hair! They are a scam!!!

Ordered some wigs on 3/19. Never received a shipping notice. Emailed them on 3/24 requesting a refund. At first they tried to blame the USPS, but I told them that the mail has not been delayed for three weeks. Received an email saying my order was canceled. Next thing I know, they fraudulently charged my account and quickly shipped the order so they wouldn't have to refund me. I reported them to my bank and to the BBB. They are the most fraudulent company I've ever dealt with. I wish I didn't have to give them a star.

I ordered a wig and, after 7 days of not hearing anything, I emailed them. They said the color I ordered was out of stock and I'd have to wait another 2-7 days. I don't understand why they didn't list it as out of stock on their site. I wouldn't have ordered from them, if I'd seen that! I also haven't received a tracking number so I just have to keep track myself and keep hounding them. Wish I would've seen these reviews first.

Ordered from this company on 2/14. Inquired as to order status today and was told the item was not in stock. Currently waiting for someone to respond to a refund request before I take it to my bank.

SCAMMERS!!! Ordered on January 18th didn’t have it in stock.. they sent an email saying they would refund my money... won’t answer emails... DO NOT DEAL WITH THEM.. too many of us saying the same thing about them!!!

I don’t need to explain my self. This is one of the worst companies to buy from. I placed an order on 12/5. On 12/11, I just get an email saying that the color of some hair I purchased was not in stock. You would think that the website would be updated and not have an item under *In Stock if it isn’t. Now today marks TWO WEEKS since I have received any type of information about my order. I have no email confirmation, no tracking number and these fools have the audacity to not respond to my many many emails. In addition to that, I have tried calling them which is absolutely useless because the number they use is DEAD AF. It just clicks off and you can’t leave a message at all. No one has reached back out to me via email or Instagram. I see that they can reply to comments under posts the SAME day that I comment saying to check their email. They are frauds okay F-R-A-U-D-S. Do not order from them and save yourself before you become yet another victim of false advertisement. This company is about to go down in shambles. Remember, God don’t like ugly. Y’all going to hell...

I wish I saw these before I bought the wigs they never sent them and they keep sending emails that they are processing it it has been almost a month.

THIS BUSINESS IS A SCAM BEWARE NEVER RECIEVE TRACK ORDER NUMBER EMAILED TWICE NO RESPOND BACK NEVER RECIEVE MY ORDER OR REFUND REPORT TO THE BBB!

Same Story ...
Different Day...
#1. Shop Hair & Ebonyline are SAME!
#2. Short Man from different country taking our coins & treating us like our money ain’t green.
#3. Why must we fight for what we’ve paid for?
#4. We want the same thing the other folks receive...
AN ANSWER WITH SUBSTANCE,
THE RIGHT TO SAY YES OR..HELL TO THE NO TO YOUR SUGGESTIONS ON HOW I SPEND MY MONEY THAT YOU’RE HOLDING HOSTAGE BECAUSE “YOU” CAN’T FULFILL MY ORDER..
OUR FREAKING MONEY BACK ASAP.
Evidently Ebonyline has a couple descent people because the struggle is far less..
DO NOT BUY FROM SHOPHAIRWIGS
I’m going back to my current fight with this Daejonna D or whatever the hec it’s name is to finish this fight for my refund.

Customer service is horrible. Don’t buy from this company. Low quality and not in stock items. I certainly just asked about if they have an item in stock form the customer service employee by the name of Dea. How pathetic and I will never buy from them again! He insulted me and called me rude like I said I guess I don’t like loyal paying customers because I would never buy from them again! You wouldn’t get a dime of my money.